For many of our clients we not only wrap consultative services around research, we also offer consultancy as a stand-alone service
A typical case study…
Our client was a global pharmaceutical company that wanted to support its country teams by providing a ‘global playbook’ that could be tailored to local markets to support a new product launch
We ran a dynamic, interactive workshop process with teams in 15 markets around the globe. Within each time-zone we ran a series of 3 workshops with team tasks between each session.
In each workshop stream we;
• Mapped the current patient journey and key leakage points.
• Used a behavioural science framework to identify behaviour-change strategies to address each leakage point
• Defined clinician personas and pain points.
• For each persona, develop emotional selling stories
We collated findings into a launch playbook to be used at the country level
· Emotional compelling value propositions
· ‘Behavioural nudges’ to change key stakeholder behaviour along the patient journey
· Key selling stories and challenger questions to be tailored by market
Supported local teams to determine which materials are most suitable, how to verbalise, and how to prioritise channel