For many of our clients we not only wrap consultative services around research, we also offer consultancy as a stand-alone service


A typical case study…

Our client was a global pharmaceutical company that wanted to support its country teams by providing a ‘global playbook’ that could be tailored to local markets to support a new product launch

 

We ran a dynamic, interactive workshop process with teams in 15 markets around the globe. Within each time-zone we ran a series of 3 workshops with team tasks between each session.

 

In each workshop stream we;

•       Mapped the current patient journey and key leakage points.

•       Used a behavioural science framework to identify behaviour-change strategies to address each leakage point

•       Defined clinician personas and pain points.

•       For each persona, develop emotional selling stories

 

We collated findings into a launch playbook to be used at the country level

·      Emotional compelling value propositions

·      ‘Behavioural nudges’ to change key stakeholder behaviour along the patient journey

·      Key selling stories and challenger questions to be tailored by market

 

Supported local teams to determine which materials are most suitable, how to verbalise, and how to prioritise channel

Andrew DeLeeuw